Privacy Policy

Privacy Policy:

This privacy policy is for website www.serenetravel.co.uk practices regarding your personal information and data. This policy applies to our websites, applications, email and text messages, and social media accounts. When you use the Platforms, you agree to the terms in this policy. If you do not agree to the following policy you may wish to cease viewing / using this web

Data Protection Laws:

We are conscious of our legal responsibilities as a "data controller" and we support the principles of data protection reflected in the applicable national implementing legislation. We shall endeavor to ensure that the personal information, we obtain and use will always be held, used, transferred and, otherwise processed in accordance with the legislation.

Why personal information is collected:

Personal information in our web site or by our travel consultant is collected for the following reasons:

  • To be able to process your reservation, contact you to identify about ticket issuance.
  • To be able to assess your eligibility for promotional fares or special discounts.
  • To be able to develop and recommend the products and services based on an understanding of your interests and needs.
  • To be able to provide you with customized services and targeted offers according to your preferences.
  • Personal information we may obtain from you:

    We may share this information with related airlines, relevant companies and/or credit card companies, Banks to verify crediting details. In addition, we may use your personal information (expect Credit Card information)

  • To register you for, and send you newsletters (if you opted for).
  • To conduct market research and business development.
  • To provide you with information about products and promotions that may be of interest to you from us.
  • concerning surveys related to our products and the site.
  • Your personal information will be protected and will not be provided to third parties. However, We may also disclose your personal information if in our opinion disclosure is required by law.

    Marketing:

    We may from time to time use your personal information to send you email messages or marketing materials regarding our services. These email messages may contain features that help us make sure you received and were able to open the message. You may opt out of receiving such marketing email messages at any time, free of charge, clicking onto the message with "unsubscribe" in the subject line, or by following the instructions in any marketing communication.

    Your Personal Information Security:

    We do not store credit card details nor do we share customer details with any 3rd party.

    Personal Data Security and Confidentiality:

    We maintain adequate technical and organizational security measures to protect your personal information from loss, misuse, and unauthorized access.

    Changes to the Policy:

    We reserve the right, at our sole discretion, to modify, add or remove sections of this privacy policy at any time. This may because of to take account of changing requirements such as changes in technology or legislation, so we would request that you refer back to this Policy regularly to become aware of any such revisions.

    Privacy Queries:

    If you have any questions regarding this policy, or you wish to update your details, please inform us using the Contact Us facility on our Site. Thank you for visiting the Find Any Flight.